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Matt M. @gmail.com on January 8, 2012 at 11:51 AM said: I purchased a Donald duck charm from charm chateau on Dec 27th and received it only a few days later. In addition to the prompt delivery I also received a hand written letter which I thought was very kind, that is something that you don't usually receive from an online purchase. I'm writing this to commend you all and to tell you how much I appreciated that gesture. I'm a male and don't usually buy chamilia merchandise but I have recommended the charm chateau to my girlfriend, sister and all their friends. I hope you never change the way you do business and wish you a very very prosperous future with our company. Thank you, Matt

Pauline P., Rhode Island on December 12, 2011 at 03:43 PM said: This is the 2nd time I order from you even though I am in Rhode Island.You guys are terrific. Have great Holidays. Pauline

Annette F on November 27, 2011 at 02:10 PM said: thank you so much... all of you do an amazing job of sending out orders quickly... I appreciate that! Happy Thanksgiving!

Linda F. on October 16, 2011 at 07:32 PM said: Hi - I thank you so very much for finding the B ig 50 Bead. I found one on line after your E Mail informing me that it was retired. Should I need another one in the not too distant future I will contact you. Thank you for your courtesy. I will always place my orders with you in the future because of your service and courtesy. Thank You. Linda F

Margie C. on October 12, 2011 at 05:59 PM said: Thank you soooo much. I'm glad that the packages arrived safely. I was really worried about them. My first impression of you was correct. You are awesome and I am very pleased with the service.

Joanne in Waterford on August 22, 2011 at 05:40 PM said: not at all! this is for my daughter in law's 30th bday she loves Disney and I love purple and it is perfect! But I was truly blown away by how fast it arrived--and with free shipping!!!

Lorraine, New Jersey USA on July 14, 2011 at 03:41 PM said: Can't say enough about the wonderful customer service and speedy delivery. Charm was packaged perfectly and great for gift giving. I will be back!

karin on June 29, 2011 at 04:45 AM said: very happy with the service and speed in which i received my order... slight problem was corrected and reshipped immediately.

Smith@RedCross on April 27, 2011 at 07:00 PM said: This is my 3rd or 4th order with The Chsrm Chateau and I am extremely pleased with there service and Chamilia charms, plus my wife loves her bracelet and charms!

Kathy, DFW Texas on April 25, 2011 at 07:50 PM said: I got my 14kt gold Mickey Mouse charm today for my Disney bracelet. It is beautiful. My husband had never seen it in person and was hoping it would be worth the price. He said the look on my face was worth it. Thanks again.

William D, on April 19, 2011 at 07:19 AM said: Hi Jossie you wanted me to let you know when my order of disney charms arrived, well just to let you know they came today. Thankyou so much, they're great!!

Jennifer, New Zealand on April 5, 2011 at 10:26 PM said: Thank you for looking sorting the issue out. I'm really looking forward to receiving my Mickey charm because it was to remember my recent trip to Disney with my 5 year old son who has never been there and given we live in New Zealand probably won't get a chance to go again. I have let my brother Jeff know that he will be receiving the second package shortly. kind regards Jennifer Your fast response to the issue was fantastic and a level of customer service we don't see very often these days. cheers Jennifer

Alice W in Waynesboro, IN on March 23, 2011 at 10:03 AM said: Hi ~~ Just wanted to let you know that I recieved my Watch Bead in the Mail on Monday!!!! I really Love It, and can't wait to add it to my bracelet!!!! Thank you for the very quick shipment, and great packageing!!!!! I will be checking you Web Site for new items that I may want to add to me collection!!!! My purchase was a great experience for me, and I would reccommend your Web Site to anyone!!!!! You all are great!!!!! Hope all of you have a great day and weekend!!!!! Alice

Lin on March 22, 2011 at 06:29 PM said: Hi. I received my charm today and it works just fine. Thank you for the exchange. Hope you are enjoying warm weather in FL since we are having a very wet snow on the first day of Spring. Thanks for all you have done and so glad the charm worked this time. You are great to work with. I will probably order more from you since I love the Disney charms. Lin

Vanessa M on March 2, 2011 at 02:02 AM said: Just wanted to thank everyone at The Charm Chateau. I was not treated as a costumer but as a family friend.I have just received my order, and I'am extremely excited about the dopey charm. Thank You once again The Charm Chateau for your friendliness and speedy shipment. Vanessa

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