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Marc knight on June 28, 2014 at 8:17 AM said:

I have attempted to contact you threw this website and your Facebook page, the charm does not fit my authentic bracelet... There appears to be a defect on the inside preventing it from sliding on.. We have attempted o contact you several times on how to attain a refund. We are not happy!
Maryann S on April 20, 2013 at 3:40 PM said:

I have been very happy with my bracelet and all my beads. I just bought one for my two granddaughters and they have about 5 beads so far but I just found out you have discontinue the Miss Chamilia. I am so disappointed.
lEE on July 19, 2012 at 7:29 AM said:

WONDERFUL EXPERIENCE ORDERING FROM CHARM CHATEU, RECIEVED ORDER REALLY FAST AND IN A CUTE LITTLE BOX. WILL ORDER AGAIN.
Kathy G. in Vermont on May 11, 2012 at 5:10 PM said:

Hi folks!

Thanks for the nice compliment and for processing the refund. I'm sorry it didn't work out too but it's always great to experience such terrific service!

Best wishes!
Kathy
C.F on April 25, 2012 at 7:38 AM said:

Received the bead today and am very happy.Thanks for the fast shipping. Will come back soon.
This bead is very special. My mom passed away about six months ago and I wanted the bead to match the one I have for my dad who passed 13 years ago. I had no idea this bead was retired and searched for hours on the Internet. Lots of people had them in other birthstones but none for March I finally found one that was overpriced and was able to get the product number. I typed it in and viola there it was in your store priced properly! I am sad I lost my mom but find solace that my parents are together again.

All my best,
CF
pmcgrogan on March 27, 2012 at 8:04 AM said:

Love doing buisness with you. Perhaps you could suggest to the "powers that be" to developcharms for Miss chamilla such as a cat, dog. fairy, ballet shoes or any of the numerous things a lille girl would love on her neclace or bracelet. Thanks.
A. C. on February 25, 2012 at 2:06 AM said:

I got my beads and love them and doing business with you all was such non hassle. I really appreciate it. I do have a question....does any beads fit the miss chamilia or just the ones designated on miss chamilia page? Thanks again and I will be ordering from here again.
Matt M. @gmail.com on January 8, 2012 at 11:51 AM said:

I purchased a Donald duck charm from charm chateau on Dec 27th and received it only a few days later. In addition to the prompt delivery I also received a hand written letter which I thought was very kind, that is something that you don't usually receive from an online purchase. I'm writing this to commend you all and to tell you how much I appreciated that gesture. I'm a male and don't usually buy chamilia merchandise but I have recommended the charm chateau to my girlfriend, sister and all their friends. I hope you never change the way you do business and wish you a very very prosperous future with our company.
Thank you,
Matt
Pauline P., Rhode Island on December 12, 2011 at 3:43 PM said:

This is the 2nd time I order from you even though I am in Rhode Island.You guys are terrific. Have great Holidays. Pauline
Annette F on November 27, 2011 at 2:10 PM said:

thank you so much... all of you do an amazing job of sending out orders quickly... I appreciate that!

Happy Thanksgiving!
Linda F. on October 16, 2011 at 7:32 PM said:

Hi -

I thank you so very much for finding the B ig 50 Bead. I found one on line after your E Mail informing me that it was retired. Should I need another one in the not too distant future I will contact you. Thank you for your courtesy. I will always place my orders with you in the future because of your service and courtesy.
Thank You.
Linda F
Margie C. on October 12, 2011 at 5:59 PM said:

Thank you soooo much. I'm glad that the packages
arrived safely. I was really worried about them. My first impression of you was correct. You are awesome and I am very pleased with the service.
Joanne in Waterford on August 22, 2011 at 5:40 PM said:

not at all!
this is for my daughter in law's 30th bday
she loves Disney and I love purple and it is perfect!
But I was truly blown away by how fast it arrived--and with free shipping!!!
Lorraine, New Jersey USA on July 14, 2011 at 3:41 PM said:

Can't say enough about the wonderful customer service and speedy delivery. Charm was packaged perfectly and great for gift giving. I will be back!
Smith@RedCross on April 27, 2011 at 7:00 PM said:

This is my 3rd or 4th order with The Chsrm Chateau and I am extremely pleased with there service and Chamilia charms, plus my wife loves her bracelet and charms!
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