Customer Feedback
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Kathy, DFW Texas on April 25, 2011 at 7:50 PM said:

I got my 14kt gold Mickey Mouse charm today for my Disney bracelet. It is beautiful. My husband had never seen it in person and was hoping it would be worth the price. He said the look on my face was worth it. Thanks again.
William D, on April 19, 2011 at 7:19 AM said:

Hi Jossie you wanted me to let you know when my order of disney charms arrived, well just to let you know they came today. Thankyou so much, they're great!!
Jennifer, New Zealand on April 5, 2011 at 10:26 PM said:

Thank you for looking sorting the issue out. I'm really looking forward to receiving my Mickey charm because it was to remember my recent trip to Disney with my 5 year old son who has never been there and given we live in New Zealand probably won't get a chance to go again.

I have let my brother Jeff know that he will be receiving the second package shortly.

kind regards

Your fast response to the issue was fantastic and a level of customer service we don't see very often these days.

Alice W in Waynesboro, IN on March 23, 2011 at 10:03 AM said:

Hi ~~
Just wanted to let you know that I recieved my Watch Bead in the Mail on Monday!!!! I really Love It, and can't wait to add it to my bracelet!!!! Thank you for the very quick shipment, and great packageing!!!!!
I will be checking you Web Site for new items that I may want to add to me collection!!!! My purchase was a great experience for me, and I would reccommend your Web Site to anyone!!!!! You all are great!!!!! Hope all of you have a great day and weekend!!!!!
Lin on March 22, 2011 at 6:29 PM said:

Hi. I received my charm today and it works just fine. Thank you for the exchange.
Hope you are enjoying warm weather in FL since we are having a very wet snow on the first day of Spring.

Thanks for all you have done and so glad the charm worked this time. You are great to work with. I will probably order more from you since I love the Disney charms.

Vanessa M on March 2, 2011 at 2:02 AM said:

Just wanted to thank everyone at The Charm Chateau. I was not treated as a costumer but as a family friend.I have just received my order, and I'am extremely excited about the dopey charm. Thank You once again The Charm Chateau for your friendliness and speedy shipment.
Karen L. Colorado springs. on February 18, 2011 at 8:46 PM said:

I just want to say you guys are the best! My husband surprise me with the valentine bracelet and charms and I love it! I also have another bracelet and it full of charms. I will be getting another bracelet soon so I can keep buying the charms. Thank you so much for your great service and I'll keep sending people over to the store. Thank you!
Karen on February 8, 2011 at 7:55 PM said:

I own a Pandora bracelet. My question is not if the beads fit; my question is: if they are the same size as the pandora beads, and the same sterling silver color?
I am intrested in buying the disney collection beads for my pandora bracelet, but I want the beads to mix with the ones I already have, for it to look nice...
I'll appreciate your feedback, thankyou!
Kate L on February 8, 2011 at 3:27 AM said:

Thanks for getting back to me. When I got home from work last night the parcel was there. I am really pleased with the charm and am sure my daughter will love it on her graduation. There are quite a few more that I like for her in the book that you enclosed. Thanks again for the great service.


Joe, Wildwood Crest, NJ on February 6, 2011 at 1:57 PM said:

Thank you for shipping my order and letting me know that about the champagne bottle charm. I will hold off ordering anymore right now but I am sure I will be ordering again soon.
Jaime B. on January 14, 2011 at 6:28 PM said:

Thank you for your super-fast response.
Actually received the order today - despite the huge snowstorm. Fast shipping, Thank You.
Tony from Libertyville, IL on December 21, 2010 at 3:58 AM said:

The beads came today and my wife is thrilled. Again, I want to thank you for going the extra mile. That is truly good customer service. We will certainly be doing business with you again when we are in need of more Chamilia Beads.
julie on December 17, 2010 at 5:45 AM said:

very pleased with service and products . will defo use again
Liz on November 25, 2010 at 6:27 PM said:

Thank you so much for processing my christmas order, it was a great pleasure to speak with you, after placing my order less than 24hrs it was shipped...thank once again, for a headache free shopping experience....Liz
Daniela S - Toronto, CAN on October 15, 2010 at 8:57 AM said:

Only one word, Outstanding.. Thank you..

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